Privacy policy

Last updated: March 1, 2026

Privacy Policy

This Privacy Policy describes how Remède (“Remède Collective,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from www.remedecollective.com (the “Site”).

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

• Web browser
• IP address
• Time zone
• Cookies installed on your device

When you make a purchase or attempt to make a purchase, we collect:

• Name
• Billing address
• Shipping address
• Payment information
• Email address
• Phone number

We refer to this as “Order Information.”

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you
• Send order confirmations and shipping updates
• Screen orders for fraud or risk
• Improve our website and customer experience
• Send marketing emails (only if you opt in)

We do not sell your personal information.

Sharing Your Information

We share your information with trusted third-party service providers to operate our business, including:

• Shopify (e-commerce platform)
• Payment processors
• Shipping carriers
• Email marketing providers

These providers only receive the information necessary to perform their services.

Cookies & Tracking

We use cookies to:

• Improve site performance
• Understand customer behavior
• Enhance user experience

You can disable cookies through your browser settings.

Email Marketing

If you subscribe to our email list, we may send you updates about:

• New product launches
• Promotions
• Brand updates

You may unsubscribe at any time using the link in our emails.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information

To make a request, contact us at: support@remedecollective.com

Data Retention

We retain order information for our records unless and until you ask us to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact Us

For questions about this Privacy Policy, please contact:

Remède
support@remedecollective.com
1541 Heatherview Ln. Heath, OH 43056